Payment and delivery

At AGA Mobility Systems we believe in giving our customers excellent service and value for money and that extends to our delivery service. We will dispatch all orders over £50.00 free of charge and any orders under this value are only £4.95

Ordering and Dispatch

We keep a large number of products on the shelf however with a product range of over 12,000 items available from us at AGA Mobility Systems it’s not possible to keep everything in stock, but orders for stock items received before 2pm, Monday – Friday, will be processed the same day.

Out of stock items will be dispatched as soon as they become available and you will be notified via e-mail or telephone that they are on their way to you.

In order to provide you with the best possible service all our items are dispatched via Couriers such as myHermes and Interlink or the Royal Mail. These services vary from 2-5 business days delivery, though they can sometimes take longer. There are some of our products (e.g. some chairs and power chairs) that are made to order, so will have a longer lead time - items like this are marked on their respective product descriptions.

Please note that for orders delivered via courier will normally require a signature on delivery, if no one is in when the postman/courier calls then they should leave a card detailing how you can rearrange re-delivery or collection from a local depot.

Delivery Destinations

Our free delivery or standard delivery charge applies to Mainland UK (England, Scotland and Wales with Northern Ireland for smaller items that can be dispatched via the Royal Mail postal service)

Delivery to other destinations such as the Channel Islands and Southern Ireland may incur additional shipping charges depending on the size or weight of your order. Please contact us on either 01449 720809 or info@agamobilitysystems.co.uk for an individual quotation.

Urgent orders

If your order is urgent then please contact us and if the item is in stock we can arrange to have it with you next day (if placed before 2pm) but this will be subject to an additional charge. If the item is out of stock we may in some circumstances be able to arrange for dispatch from the supplier direct to you. Call us on 01449 720809 or e-mail info@agamobilitysystems.co.uk for further details

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